Aeroflot call centre opens dedicated line for the 2018 major global football tournament fans

31 May 2018

Moscow, 31 May 2018 – On June 1, Aeroflot’s call centre will open a special direct line for football fans travelling between the tournament host cities. The call centre will offer help in seven different languages.

The dedicated fan line will be open until 20 July 2018, when the tournament finishes. Information will be provided in Russian, English, Chinese, Italian, Spanish, German and French.

The line is a Moscow number +7 (495) 933-54-78. Charges may vary depending on the caller’s price plan, if dialling from a mobile phone.

Previously Aeroflot announced that it is increasing flight capacities on a number of routes to make air travel more accessible during the tournament this summer. From 5-29 June 2018, the Russian flag carrier will add 11 additional flights between Moscow and New York. Between 16-28 June, Aeroflot will also add direct flights between the following Russian cities:

Volgograd – Nizhny Novgorod, Sochi – Kazan, Volgograd – Kazan, Yekaterinburg – Kazan and Kaliningrad-Kazan.

In addition to increasing flight frequencies, Aeroflot will also operate higher-capacity aircraft on the busiest routes.