18 September 2020, Moscow – Aeroflot is introducing a programme of comprehensive changes to its rules and regulations for transporting animals, in an effort to ensure greater comfort and safety for passengers traveling with pets.
As part of the programme, Aeroflot will create an expert group composed of specialists from Aeroflot's own canine unit, as well as experts from the Russian Cynology Federation, representatives of other breeder associations and flight safety experts. In addition, specialists in the field of quarantine and customs control, veterinarians and international aviation experts will take part in the group’s work. The group will be tasked with carrying out a multilateral professional examination of innovations in pet transportation and developing a set of recommendations for the airline as well as for airport handling services.
The need to improve procedures stems from growing demand for pet transportation services. On average, Aeroflot transports more than 300 animals daily, or more than 120,000 pets per year.
The programme envisions a comprehensive set of changes to the airline’s pet policy, as well as the revision and modernisation of the entire pet transportation process, from booking and confirmation to post-flight service.
All changes will be reviewed for compliance with IATA recommendations as well as international and domestic norms.