The health and safety of its people is an absolute priority for Aeroflot Group. PJSC Aeroflot’s health and safety management system allows the Company to grow its operations in compliance with the standards and requirements of Russian laws and industry best practices. The system’s purpose is to prevent hazardous situations and minimise work-related injuries.

The health and safety management system includes a range of measures aimed at protecting the lives and health of employees.

PJSC Aeroflot’s Occupational Health and Safety Policy, approved by a CEO order, guarantees the allocation of resources and creation of all necessary conditions to implement activities aimed to:

  • ensure the compliance with health and safety legislation
  • prevent and minimise work-related injuries and occupational diseases
  • manage occupational risks
  • ensure the operation and improvement of the health and safety management system
  • conduct special assessments of working conditions at the Company’s workplaces
  • minimise harmful workplace factors at all levels of the operating processes
  • provide medical and preventive care to employees
  • provide employees with modern personal and collective protective equipment against the impact of harmful and hazardous workplace factors
  • support a high level of health and safety training for employees, namely:
  • train employees in safe working methods and practices
  • test knowledge of health and safety requirements
  • conduct safety briefings.

The allocation of health and safety responsibilities ensures the engagement of all Company employees on health and safety management.

The job descriptions of employees and regulations on business units include health and safety responsibilities.

Occupational risk assessments, special assessments of working conditions, instrumental and lab-based examinations of workplaces as part of operations monitoring, and monitoring of employee health are all part of the management system and are considered when making decisions on the implementation of preventive organisational and technical measures, such as the improvement of working conditions for employees, elimination of harmful workplace factors, provision of collective and individual protective equipment, organisation of briefings, internships, training, optimisation of work/rest hours, monitoring of health and safety in business units, etc.

At year-end 2020, assessments of working conditions covered 5,236 workplaces, 4,437 of which were found acceptable. Employees with harmful working conditions are entitled to additional compensations ranging between 4% to 24% depending on the specific working conditions and the availability of additional leave.

Special health and safety programmes have been developed for managers and specialists, with 13,659 employees taking training, of which 4,285 blue-collar employees were trained and tested on safe working methods and practices.

In 2020, health and safety training was provided to all PJSC Aeroflot specialists.

In 2020, an automated system was rolled out to manage health and safety, record the results of special assessments of working conditions, manage compensations for working conditions, and keep records of mandatory preliminary (upon recruitment) and periodical medical examinations, and compulsory psychiatric examinations for employees. The system has improved the reporting quality, thus supporting timely corrective actions.

In 2020, the injury frequency rate (the number of injuries per 1,000 employees was 0.47 (0.94 in 2019). The injury severity rate (the number of work days lost per injured person) was 38.0 (27.4 in 2019). All accidents are investigated to establish whether they are work-related and measures are taken to avoid such incidents in the future.